About BSG

Best in Class Business
Led by Best in Class Business Managers

Norman M. Phipps

CEO, CFO and Executive Director

Norm joined BSG as CFO in 2003 and was named CEO in 2012. He brings nearly 30 years of executive experience to the Company. Prior to joining BSG, Norm was affiliated with Avery Communications, Inc., one of four predecessor companies that joined together in December 2003 to form Billing Services Group. Mr Phipps' prior experience includes executive management and operational positions at a communications equipment manufacturer in which Mr. Phipps sold a controlling interest to a NYSE-listed company in 2000. Mr. Phipps has also run a private investment fund and served in senior management positions at CIBC World Markets and Citicorp, where he was responsible for investment banking activities and lending or investing at all levels of the capital structure in leveraged credits.  Mr Phipps became an Executive Director effective May 31, 2012.

Bridget Mimari

General Counsel

After eight years of litigation practice, Bridget Mimari joined BSG as General Counsel.  In her capacity Bridget oversees the legal, regulatory, compliance and LEC relations affairs for the company. Originally from San Antonio, Texas, Bridget earned a B.A. in Political Science from Texas A&M University in College Station, Texas before attending law school at South Texas College of Law.

Craig Needels

VP of Systems Development and Information Technology

Craig joined BSG in 1997.  He brings over 30 years of IT, telecommunications and management experience to the Company.  Craig's prior experience includes Southwestern Bell Telephone and Sprint Long Distance where he led efforts to revitalize and implement systems and processes related to billing.  Craig has experience working with different standards bodies and has championed many issues to better processes and technologies.  During Craig’s tenure at BSG he has been responsible for transitioning BSG’s legacy mainframe environments to virtualized open source technologies, merging and integrating a number of businesses, implementing new product lines, reducing operational costs, assisting with patent applications, and coordinating all security and operational audits.